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Aurelien Awarded 2018 Customer Experience Best in Class Award!

February 19, 2019

Ellis Partners in Management Solutions is proud to announce Aurelien as a winner of the 2018 Ellis Customer Experience Best in Class Award for Resident Surveys, an award that recognizes the highest community performers on the Ellis Survey Program. Since beginning this award five years ago in 2014, Ellis has surveyed residents of almost 4,000 apartment communities. This prestigious award is presented to the top 10% of communities based on results of resident surveys conducted across five touch points – lead conversion, move-in, maintenance, pre-renewal, and move-out.

Staying Healthy with Aurélien

Protective masks for all team members

Social distant & virtual resident events

Strict hand washing procedures

Hand sanitizing stations

Amenity reservations via app

Contact free package pick up

Sanitation barriers between staff & guests

Maintain CDC social distancing guidelines

Staying Healthy